Shipping & Returns
Within Australia standard shipping rate of $10.00 are offered per item,
For preparation will be taken place after payment cleared, it will take between 1 to 4 days to process your order, plus delivery time.
Bulk orders shipping will be applied accordingly.
For customised order will be taken place after payment cleared and printing approval process
To NSW allow 2 to 4 business days, to VIC, QLD, ACT, 3 to 4 business days, to SA, WA, NT, TAS, 4 to 6 business days.
Express post option is available at request as an extra cost and delivery takes about 1-3 working days within Australia.
Is international shipping available and if so, what are the available methods?
Yes! You can always reach out to us via our email to check about a certain destination. To find out if shipping is available to your country, proceed to the checkout page and use the dropdown menu under 'Shipping Address' to see if your country is included, otherwise please contact us for shipping information and quotes if available.
International Standard 7-14 Business Days (no tracking)
International Shipping starts from AUD17.00 and increases with the addition of more items and vary accordingly to the destination.
All orders will be transferred to and delivered by your local postal service. Customs and duties fee are not calculated at time of purchase.
Will I be alerted once my order is printed and shipped?
You will receive a confirmation email from us once your order leaves. That email will include a list of everything that has shipped.
I just placed my order. How long until it ships?
It may take up to 5 business days from the time of your approval.
Return & Exchange Policy
Customised garments, the change of mind after processing your order are exempt from being returned.
Our policy lasts 14 days, you must contact us within 7 days. If 14 days have gone past since your purchasing of non-customised products, unfortunately we cannot offer you an exchange or refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again; then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve completed the following steps and still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Unfortunately, sale items cannot be refunded.
Replacements (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
To return your product, you must mail your product to: A Bit of You, PO Box 179 Edensor Park NSW 2176
You will be responsible for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time may vary for your exchanged product to reach you.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance, as lost, damaged or stolen goods during transit are your responsibility. We don’t guarantee that we will receive your returned item.